CHLA Lodging News Nov/Dec 2019

Table of Contents	1
Message from the CABBI Council Chair	2
Message from the President	4
The Unique Features & Amenities of Independent Properties	6
Hotelier Profile: Shangwen Chiu Kennedy and Mike Kennedy	10
ADA Issues for Smaller Properties	15
Reduce High Turnover, Absenteeism & Low Productivity: Steps Every Hospitality Employer Can Take Now	18
Generate More Revenue Now	21
Tools, Trainings, and Partnerships Highlight 2019 SAFE Conference	24
Upcoming Events	26
CHLA Marketplace	29
The CHLA Partners	36

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