NAFCU Journal May June 2021

3 THE NAFCU JOURNAL May–June 2021 May–June 2021 • VOLUME 46, NUMBER 3 The NAFCU Journal (ISSN 1043-7789) is published bimonthly every other month. May–June 2021, Volume 46, Number 3. Published by the National Association of Federally-Insured Credit Unions, 3138 10th Street N., Arlington, VA 22201-2149. Periodicals Postage Paid at Arlington, VA, and at additional mailing offices. POSTMASTER: Send address changes to The NAFCU Journal, NAFCU, 3138 10th Street N., Arlington, VA 22201-2149. The opinions and ideas appearing in this magazine are not necessarily representative of policies of NAFCU. Manuscripts and advertisements are welcome, although NAFCU reserves the right to edit manuscripts and refuse advertisements. Contact publisher for advertising information and rates. Appearance of an advertisement does not imply endorsement or guarantee of the advertiser’s claims. For subscription or advertising information, call 800-336-4644 or 703-522-4770. Email: nafcu@nafcu.org ; website: www.nafcu.org . ©2021 National Association of Federally-Insured Credit Unions, all rights reserved. 20 14 FEATURES 14 PPP Requires Quick Revamp of Processes Teamwork results in new services and new members. 20 Fraud Trends Require Extra Attention Alert branch staff, expanded monitoring and diligence mitigate risk. 26 Planning Ahead for the Unpredictable Stress testing and scenario planning ensures faster decisions when needed. COLUMNS 5 Conferences 6 From the Chair 8 Washington and Industry Briefs 10 The Bottom Line 12 Leadership Download 30 Inside NAFCU Services 34 Management Insight 38 Executive Spotlight 42 Compliance Central 46 Industry Perspectives 48 From the President’s Desk 26