HCAOA The Voice Fall 2020

9 Fall 2020 MEMBER NEWS 2. PERFORMANCE RECOGNITION A good way to boost your care workers job satisfac - tion is to give them recognition for providing high quality services to your clients. Positive feedback makes employees feel valued and appreciated for their work. AlayaCare’s home care software gives you full visibility into care worker activities, ulti - mately allowing you to easily complete performance reviews by seamlessly tracking and recognizing care worker feedback, notes and activities. 3. LISTEN TO YOUR CARE WORKERS If a care worker openly communicates their unhap - piness with their work environment or any other difficult situation, make sure to give them your full attention, listen to them and respond accordingly. Providing a supportive work environment where care workers feel like their opinions and needs are heard will foster employee loyalty and reduce your turnover rate. 4. LEARNING OPPORTUNITIES There are a number of certifications, credentials and licensing needs for care workers, which can be easy to lose track of. With a system like AlayaCare, automatic notifications are generated when care worker skills and qualifications are about to expire, keeping you and your care workers updated on their credentials. By reminding care workers of their job expectations and offering them ongoing training, you will show your employees that you’re thinking about their growth and development, and want them to feel confident in their abilities. 5. GIVE THEM THE TOOLS THEY NEED In order to deliver the highest quality of care, having the tools to be the most efficient is crucial for suc - cess in the home care industry. With new home care systems and software solutions being introduced into the market, care workers have the ability to be more informed and prepared for client visits than ever before. With the AlayaCare home care software, care workers have complete visibility into everything they need before their visits occur, ensuring they can deliver the best care possible. Providing your care workers with effective tools and solutions will make their lives easier and empower them to provide better care.