GDA Action April May 2020

April/May 2020 • 27 MEMBER SATISFACTION WITH GDA STAFF SERVICES Of those who have contacted the GDA: GDA REPORT CARD 75% of members have contacted the GDA within the last 12 months 98% were satisfied with the helpfulness of the response 97% were satisfied with the timeliness of the response 99% were satisfied with the courteousness of the response 99% were satisfied with the accuracy of the response Communication with Members B Promoting the Profession/Advocating to the Public B Education and Training B Advocacy A Networking B Providing Value for Dues B Providing Quality Services that Save Members Money C