24 Oregon Trucking Association, Inc. Oregon Truck Dispatch IT CAN BE stressful to figure out the dos and don’ts of a supervisory role in your organization especially if there has been no formal training program. So how do you know if you’re on the right track as you lead your team? Don’t Fail to Define Goals for Your Team Employees show up each day to fulfill a purpose and help meet your organization’s mission, but that’s difficult to do if there are no standards or benchmarks. It is always a good idea to help your boss look good and meet their goals. Setting performance and behavior expectations helps when it comes time to give performance feedback and reviews. Don’t Be Afraid to Know Your People It is important to be friendly with your staff. Learn about their interests and a little about some likes and dislikes. It is especially important to know what motivates your employees. This helps in understanding how to encourage them, what prompts can be used if you are not seeing the level of production you need, or if they are feeling discouraged what you can do to tap into your emotions or empathy to be supportive and encouraging. You must learn how to communicate with them and flex your style and approach to best suit theirs for the most effective communication possible. Don’t Avoid Giving Feedback It is important to remember feedback lets people know that the work they’re doing matters. It is key for employees to understand that they are part of something bigger than themselves. Giving feedback is a skill. You cannot give Supervisory Mistakes to Avoid By Deborah Jeffries, HR Answers
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