OTA Dispatch Issue 1, 2023

19 www.ortrucking.org Issue 1 | 2023 commitment and motivation. Successful supervisors acknowledge others, particularly their value to the team and the value of their contributions, achievements, and ideas. They give them credit for their work, point out their accomplishments, and acknowledge them either privately or publicly (whatever the employee prefers). 8. They develop talent Successful supervisors develop talent, making everyone smarter and better at their jobs. They cultivate talent and intelligence throughout their team by teaching and mentoring their employees, bringing people together to participate and generate ideas; and giving their team autonomy, authority, and responsibility. They also develop their staff members through delegation to provide grow and stretch opportunities along with autonomy. 9. They lead employees to the right answers Successful supervisors coach employees. They ask open-ended questions and help guide employees toward self-awareness and self-discovery along with providing employees the resources they need to complete a task, suggest people to talk to for guidance, and provide clear instructions and information necessary to do the task. They make themselves available for questions, coaching, and additional support. When employees encounter roadblocks, they offer ideas, suggestions and sometimes advice on how to improve. If you’re a supervisor, consider the fact that you are assigned to spend a significant amount of time per week with your team members and how you might use this time to be a better steward and leader to those you supervise. Supervisors have a tremendous opportunity every day to make a difference in the lives of their employees and create a positive, fulfilling work atmosphere. Article provided by HR Answers. Have questions? Check out their website at www.hranswers.com or contact them at info@hranswers.com or 503.885.9815.

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