31 June 6–8, 2024 2024 Fiesta NMDA Register online at www.nmdental.org New Mexico Dental Association designates this activity for the continuing education credit(s) noted. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp. Please be advised about the potential risks of using limited knowledge when incorporating techniques and procedures into your practices, especially when the course has not provided a clinical experience in the technique or procedure to ensure that participants have attained competence. Ticketed Events/Workshops Special Events Lectures Friday, June 7 CPR/BLS for Healthcare Providers Dentists Administrators Dental Hygienists Dental Assistants 1–4pm, Friday 6/7 LOCATION: PARLOR A TYPE: TICKETED EVENT/WORKSHOP CEU: 3 DESCRIPTION: CPR: This course will be taught online on-demand—in-person practical instruction will be by appointment during the meeting. The BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations, and provide early use of an AED. In the instruction-led course, students participate in simulated scenarios and learning stations. Students work with an AHA BLS instructor to complete BLS skills practice and skills testing. Written section completed online with mannequin testing on site by appointment only. Joe Griego, EMT Joe Griego was born and raised in Albuquerque, NM and is a native of the north valley. Joe is a proud father of two and donates his time as a Little League and Special Olympics coach. Joe is a service-connected US Navy Veteran with over 10 years of public service under his belt as a previous Albuquerque area firefighter/EMT and local police officer. Joe has experience in running EMS calls in the rural and metro areas and has advanced training in trauma, extrication, and critical incident management. Joe’s experience in emergency medicine ranges in advanced trauma, tactical combat casualty care, cardiac care, and patient transport. His training as a police officer has afforded him experience in drug interdiction, domestic violence prevention, and advanced roadside impairment. Joe now works as a Set Medic in New Mexico’s booming film industry alongside the best emergency medicine technicians in the game, offering care to the cast and crew of tv shows and movies. Cases That Haunt Us: How to React, Rebound, and Recover from Clinical Failures Dentists Administrators Dental Hygienists Dental Assistants 8:30–11:30am, Friday 6/7 LOCATION: TEXAS TYPE: REGULAR SESSION CEU: 3 DESCRIPTION: Don’t deny it! Admit it! Every one of us has had this happen during our careers. The cases that you didn’t read the patient well, didn’t get the proper diagnostic material, didn’t take the time to really listen and see what was appropriate for your patient. Whether you have made a minor mis-judgement, or totally face-planted, NOW WHAT? OBJECTIVES: • Discuss your patient’s “wants and needs” so you minimize misunderstandings. • Review the predictable new patient experience, and how to engage the entire team for a higher level of case acceptance. • Learn how to react when things go wrong-how to diagnose, document, and recover so that the appropriate care gets delivered. The Questions You Hate and the Answers You’ll Love: A Guide for Dealing with Difficult Patients Dentists Administrators Dental Hygienists Dental Assistants 1–4pm, Friday 6/7 LOCATION: TEXAS TYPE: REGULAR SESSION CEU: 3 DESCRIPTION: “OH NO! Not that one again!” After all your training, and years of hard work and tremendous sacrifice, don’t you just hate it when you get those heart wrenching questions and resistance to case acceptance over and over again? Your team and you work so hard, and care so deeply, so why is it that often our patients don’t ask for optimal care and enthusiastically accept our treatment plans? OBJECTIVES: • Learn the power of high impact new patient experience. • Review ten questions you must ask of each new patient. • Commit to obtaining the necessary evidence for predictable case presentations. • Roleplay with your team the most common questions you absolutely HATE to hear and learn the most predictable answers you’ll LOVE to give them. • Get ready to laugh, learn, and get fired up for a dramatic improvement of your case acceptance and your enjoyment of your practice! Mark Hyman, DDS Dr. Mark E. Hyman is a renowned dentist from Greensboro, NC, and a public speaker whose work is characterized by his warmth, enthusiasm, sense of humor, and passion for dentistry. As an accomplished seminar speaker, he has lectured throughout North America and Europe at every major dental meeting. Dr. Hyman has earned national and international recognition for his seminars. Since 2001, Dentistry Today magazine has selected Dr. Hyman as one of the top speakers in dentistry. He loved his 32 years in private practice, and currently serves as an Adjunct Full Professor and Special Assistant to the Office of the Dean at the UNC Adams School of Dentistry in Chapel Hill, NC.
RkJQdWJsaXNoZXIy Nzc3ODM=