NCLM Southern City, Volume 74, Issue 3 2024

engths of time, feedback analysis and strategy toward a nimbler experience—with North Carolina’s municipal officials always first in mind— have all led to the unveiling of a new, much-enhanced nclm.org, the longtime web home of the N.C. League of Municipalities. The new nclm.org, which went live in early July, is a cleaner, easier experience for anyone in search of services, media, calendar activity and other output from the League as it supports the needs of its 540 member cities and towns in everchanging times. “The new site took us over a year to revamp, and it represents big changes to the way the website looks and functions,” said Kristin Milam, NCLM’s director of L LEAGUE UPDATE New NCLM.org Is Here for You! SLICK OVERHAUL MORE EASILY CONNECTS MEMBERS, SERVICES BEN BROWN Communications & Multimedia Strategist Strategic Communications and Member Engagement, whose team led the redesign. “We sought out suggestions from members and staff, alike, and worked with our vendor to implement as much of this feedback as possible. “The final product has a more modern look and feel,” Milam continued, “and, more importantly, it offers members a more organized and streamlined site that will require fewer clicks to find the information they’re looking for.” The new nclm.org, which went live in early July, is a cleaner, easier experience for anyone in search of services, media, calendar activity and other output from the League as it supports the needs of its 540 member cities and towns in ever-changing times. SOUTHERN CITY Quarter 3 2024 10

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