25 THE NAFCU JOURNAL SEPTEMBER–OCTOBER 2022 “The 2022 award winners have shown their dedication to the credit union mission,” says 2022 NAFCU Awards Committee Chair Frank Mancini, president and CEO of Connex Credit Union. “Over the past year, they provided extreme service to not only their members, but also their communities at large. NAFCU is honored to recognize these winners for their exceptional representation of the credit union industry by providing unwavering support to their communities.” There are two asset-size categories with four awards each: Credit unions with assets of more than $250 million and credit unions with assets of $250 million or less. For information on entering next year’s competition, visit www.nafcu.org/annualawards. Interested credit unions are encouraged to begin nominations in January of 2023. CEO of the Year More Than $250M Ron Collier Indiana Members Credit Union Indianapolis, Indiana Ron Collier has shaped Indiana Members Credit Union (IMCU) in many ways throughout his 37-year career at the credit union. He first began working at IMCU in 1985 as a Training Director, creating unique staff training systems. One such system involved replicating a branch environment to train tellers through role playing real member issues. Collier created and implemented an employee retention and attendance program that is still in existence today and, as a result, IMCU has a very low employee turnover ratio. Also established under his guidance was the Member Service Phone Center, which today processes more than 15,000 calls each month. Collier was promoted to Vice President of Planning and Development and continued to advance in his career at IMCU until he was promoted to CEO in 2003. IMCU has only continued to grow under his leadership, with the introduction and implementation of many new products and services since 2003. In addition, Collier is extremely active in the community and has served on the Indiana Make-A-Wish Board, the St. Francis Hospital Foundation Board and has dedicated his time on many committees throughout the New Palestine community in Indiana. In 2010, Collier was instrumental in the founding of the Indiana Members Foundation, an organization created to provide a positive influence on the communities served by IMCU. Through the Indiana Members Foundation, school children in the community are equipped with the necessities for learning and succeeding in their education. Notably, IMCU received the Jefferson Award and the Dora Maxwell Award in recognition of the credit union’s fundraising efforts. Collier has demonstrated both his leadership and outstanding long-term service to Indiana’s credit union movement throughout his career. His focus has always been on the credit union, members, and employees.
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