3 THE NAFCU JOURNAL NOVEMBER–DECEMBER 2022 22 14 FEATURES 14 Gen Z as a Growth Strategy Attracting Younger Members Requires Innovation and Listening 22 BNPL: The Resurgence of Installment Loans Buy Now, Pay Later Reflects Demand for Installment Payments 26 Regulation E Update Impact of Potential CFPB Changes COLUMNS 5 Conferences 6 From the Chair 8 Washington and Industry Briefs 10 The Bottom Line 12 NAFCU 2022 Accomplishments 32 Inside NAFCU Services 34 Management Insight 36 Executive Spotlight 38 Leadership Download 40 Compliance Central 42 From the President’s Desk 26 NOVEMBER–DECEMBER 2022 • VOLUME 47, NUMBER 6 The NAFCU Journal (ISSN 1043-7789) is published bimonthly every other month. Nov–Dec 2022, Volume 47, Number 6. Published by the National Association of Federally-Insured Credit Unions, 3138 10th Street N., Arlington, VA 22201-2149. Periodicals Postage Paid at Arlington, VA, and at additional mailing offices. POSTMASTER: Send address changes to The NAFCU Journal, NAFCU, 3138 10th Street N., Arlington, VA 22201-2149. The opinions and ideas appearing in this magazine are not necessarily representative of policies of NAFCU. Manuscripts and advertisements are welcome, although NAFCU reserves the right to edit manuscripts and refuse advertisements. Contact publisher for advertising information and rates. Appearance of an advertisement does not imply endorsement or guarantee of the advertiser’s claims. For subscription or advertising information, call 800-336-4644 or 703-522-4770. Email: [email protected]; website: www.nafcu.org. ©2022 National Association of Federally-Insured Credit Unions, all rights reserved.
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