NAFCU Journal July August 2021

NAFCU 2020 Annual Report 9 Our education team provides credit unions with the best training opportunities available for employees at any level. As the pandemic began to shift in-person offerings to the virtual space, our team pivoted quickly and efficiently, working to provide credit unions with top-notch education easily accessed without leaving the house. In 2020, we offered 10 virtual conferences and events, delivering forward-thinking content – designed to equip credit unions with the tools needed to grow and serve members – straight to attendees. Of these 10 virtual events, we launched a landmark State of the Industry event, attracting more than 1,500 registrants and connecting the credit union industry with key policymakers – virtually. In addition, we virtually met with hundreds of credit union executives during our 50-state, cross- country roadshow to discuss state-specific regulatory challenges posed by the coronavirus pandemic. Our Online Training Center continues to be highly utilized, offering live and on- demand webinars on the most important issues weekly. It remains a valuable opportunity for credit union staff to stay up-to-date on the latest trends. In fact, throughout the year, over 5,400 credit union industry professionals streamed more than 18,000 hours of content. EDUCATION BRIDGING THE SOCIAL DISTANCED GAP THROUGH VIRTUAL TRAINING