NAFCU Journal July August 2021

8 through dedicated blog posts, answering over 1,600 questions related to the pandemic, and coordination with the NCUA and CFPB. One of the most important topics our compliance team tackled in 2020 was how credit unions should process the economic impact payments (EIPs) that eligible members would receive as part of pandemic relief. We also tracked several regulatory litigation efforts happening in court systems around across the country related to a variety of topics and continued to update members on ongoing litigation relating to overdraft and insufficient funds fees. The team delivered need-to-know updates as they occurred to credit unions via blogs and network insight posts. We also filed an amicus brief with the Supreme Court in support of a narrow interpretation of the definition of an autodialer to ensure credit unions can contact members with important, timely financial information without fear of frivolous litigation. Additionally, in response to the several topics of interest that arose out of the coronavirus pandemic and some of the legislative responses to the pandemic, our team ensured credit unions would have the resources needed to remain compliant and prepared moving forward. We continued to support members who had concerns and questions about various topics related to coronavirus support, including skip-a-pays, appraisals, and offering forbearance. The credit union industry saw significant challenges throughout the year, as changes were made in the legislative and regulatory space to ensure credit unions could continue to provide for their more than 124 million members. In the ever-changing regulatory environment, NAFCU’s compliance team stands ready to assist as credit unions move forward and the industry and nation begin to rebuild.

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