www.calodging.com Winter 2025 13 WELLNESS diversity, and provide a supportive community for API Hyatt colleagues. • HyPride: Inclusive of all San Diego Hyatt Hotels. This chapter’s shining accomplishment is its participation as a corporate ally in the San Diego Pride Parade, where it was awarded Best Corporate Ally two years in a row. • Women@Hyatt: Hosts quarterly events for around 75 women, open to all Hyatt Hotels in San Diego. These events provide valuable resources such as resume workshops, mentorship programs, recognizing top-performing women in the area, and raising funds for community organizations focused on women’s needs. • Latinos@Hyatt: Organizes several impactful events throughout the year that include networking events, workshops and educational sessions for Latino colleagues. Recognition & Appreciation “Acknowledging and celebrating contributions is key to fostering a supportive culture,” said Hill. “Our recognition programs highlight individual accomplishments, creating an environment where hard work is seen and appreciated.” Recognition is a way of life at the Grand Hyatt San Diego with quarterly “Leader of the Quarter” awards and quarterly “Grand Excellence Awards” for nonmanagement positions. The quarterly Grand Excellence Award winners are openly recognized by their nominators in front of their peers, leaders, and family members. A fully catered reception is hosted by the hotel quarterly, and award winners are encouraged to invite their families to attend and witness the kind words their coworkers have to share about them. Open Communication Manchester Grand Hyatt San Diego actively promotes transparency through regular team meetings, town halls, and one-on-one check-ins. Employees are encouraged to share ideas, ask questions, and provide feedback. “We want to ensure our colleagues feel heard and valued and one of the biggest ways we do this is through our quarterly all-colleague survey,” said Hill. Hyatt’s quarterly colleague surveys are part of our Colleague Experience Listening Strategy. The surveys are used to gather feedback on topics like leadership effectiveness, workload, and well-being. The data from the surveys is used to help leaders make decisions that address the specific needs of their teams. With continued investment in programs like the ones highlighted by the Manchester Grand Hyatt San Diego, hotels are not only helping their staff navigate the stressed of the job but also building more sustainable and positive workplace cultures.
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