CHLA Lodging News November/December 2024

Table of Contents	1
Message From the Chair	2
The Heart of Guest Satisfaction	4
Member Spotlight: Deysa Salina	10
California Hotels at the Frontline of Social Responsibility and Community Safety	12
Leveraging Technology to Enhance Guest Experience	14
Why It’s Time to Add EV Charging to Your Properties	16
CHLA’s Trends + Insights Conference a Success in Huntington Beach	18
Voices of Hospitality	20
CHLA Marketplace	23
Upcoming Events	28
CHLA Partners	29

Made with FlippingBook

RkJQdWJsaXNoZXIy Nzc3ODM=