16 CALIFORNIA LODGING NEWS www.calodging.com How to Tackle and Thrive in an Uncharted Post-Pandemic Hospitality Industry AS CALIFORNIA HOTELS BEGIN TO recover from the global pandemic, it is more important than ever that the industry recognize and adapt to the evolving needs of guests and employees to ensure the continued success and resilience of their businesses. However, it’s not always clear how to best address these needs. So we’ve gone directly to some of the leading hotel management experts to help answer our most pressing questions about how to tackle and thrive in an uncharted post-pandemic hospitality industry. What is the most challenging management issue hotel owners or managers face in the current hospitality environment in California? Without a doubt, staffing is the most challenging issue we face. While it has been an issue for years, the problem has only been exacerbated by COVID…The problem has grown to such levels that some hotels are not even able to remain fully open for business because they don’t have the associates to staff for guests.” “ Amanda Hawkins-Vogel EVP, Operations Twenty Four Seven Hotels
RkJQdWJsaXNoZXIy MTY1NDIzOQ==