www.calodging.com November/December 2022 17 highlighting real-world scenarios within a hotel setting. Traliant’s training is built to educate, influence, and motivate by training on appropriate behaviors and promoting a positive, respectful work environment. The CHLA price is $38 per person for three trainings. https://calodging.com/resources/member-benefits/ harassment-prevention-training Service Animal Guidance & Training Video “We Welcome Service Animals” is a national campaign created by the California Hotel & Lodging Association Hospitality Foundation and made possible by funding from the American Hotel & Lodging Education Foundation and the American Express Foundation to teach people in the hospitality industry and law enforcement how to improve service to disabled guests who depend on service animals for assistance. Under the Americans with Disabilities Act (ADA), hotels, motels, and restaurants are required to treat disabled customers with service animals like all other guests, providing them with the same service and access to all areas where other guests are allowed. https://calodging.com/resources/member-benefits/ service-animal-guidelines ServSafe® Alcohol Responsible Beverage Service Online Training for California Beginning July 1, 2022, the Responsible Beverage Service Training Act began requiring anyone who serves alcohol, manages servers, delivers alcohol, takes orders, or checks IDs at a business that serves alcohol on-site to be trained to serve alcohol legally and safely to the public. The law authorizes the California Department of Alcoholic Beverage Control (ABC) to establish the Responsible Beverage Server Training Program (RBSTP). CHLA members can receive an additional 20% off the $15 per person training. Details are available in the CHLA Members Area of the website. Webinar Recordings in the Member-Only Section in the Webinar Archive In addition to our other training resources, CHLA members are encouraged to view recordings of the more than two dozen webinars we’ve hosted this year. These informative recordings are posted in the webinar archives in the CHLA member only section. The available topics now include: 9The Secret Sauce to Driving Direct Bookings Via Your Hotel’s Website 9Cloud-based solutions and the future of hospitality 9Alert Card Compliance for Hotels 9Leveraging your PMS and Channel Manager to Strengthen Your Distribution Strategy 9Access Control Trends for Hoteliers 9The Future of Hotel Safety 9My Employee Just Switched Genders, Now What? 9Maximizing The Total Guest Revenue Potential with Mobile Technology 9How Guest Messaging Drives Loyalty, Higher Survey Scores, and Direct Bookings 9Google This: “How to Turn $1,000 into $25,000” 9How Payment Automation Relieves Staffing Issues 9Hotel Masterclass: How to Make or Break Employee Retention 9Post-COVID Recovery: How to Beat Inflation and Grow 9Struggling with Staffing? A Workshop on Staffing, Retention, H-2B and J-1 Visas, and Seasonal Connect 9Are Your Business Payments Safe?
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