Spring 2017
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PENNSYLVANIA
RESTAURANT & LODGING
matters
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3
Pennsylvania Restaurant & Lodging Matters
is published quarterly by the Pennsylvania Restaurant & Lodging Association, 100 State Street,
Harrisburg, PA 17101, tel 800-345-5353, and is a benefit of membership in the association. Articles do not necessarily reflect the view or position
of the Pennsylvania Restaurant & Lodging Association. Editorial coverage or permission to advertise does not constitute endorsement of the
company covered or of an advertiser’s products or services, nor does
Pennsylvania Restaurant & Lodging Matters
make any claims or guarantees
as to the accuracy or validity of the advertiser’s offer.
©2017 All rights reserved. No part of this publication may be reproduced in print or electronically without the express written permission of the
Pennsylvania Restaurant & Lodging Association.
PRLA 2017 Officers
CHAIRMAN
Steve Musciano
Aramark Corporation
Western Chapter
VICE CHAIRMAN
James Gratton
Marriott International Inc.
Philadelphia Chapter
TREASURER
Jim Fris
PJW Restaurant Group
Brandywine Chapter
IMMEDIATE PAST CHAIRMAN
John Graf
Priory Hotel
Western Chapter
PRLA STAFF
PRESIDENT & CEO
John Longstreet |
jlongstreet@prla.orgOPERATIONS MANAGER
Eric Adams |
eadams@prla.orgEXECUTIVE ASSISTANT
Vicki Zeppa |
vzeppa@prla.orgDIRECTOR OF MEMBERSHIP DEVELOPMENT—WEST
Tom King |
tking@prla.orgDIRECTOR OF MEMBERSHIP DEVELOPMENT—CENTRAL
Joseph Ambrosio |
jambrosio@prla.orgMEMBER SERVICES MANAGER
Christine Preuss |
cpreuss@prla.orgMEMBERSHIP ENGAGEMENT COORDINATOR
Gisela Kibler |
gkibler@prla.orgDIRECTOR OF FINANCE & HUMAN RESOURCES
Diane Sherwood, CPA |
dsherwood@prla.orgVICE PRESIDENT OF GOVERNMENT AFFAIRS
Melissa Bova |
mbova@prla.orgGOVERNMENT AFFAIRS SPECIALIST
Mary Yoder |
myoder@prla.orgDIRECTOR OF EDUCATION
Hope Sterner |
hsterner@prla.orgDIRECTOR OF EVENTS & ENGAGEMENT
Heidi Howard, CMP |
hhoward@prla.orgDIRECTOR OF COMMUNICATIONS
Stephanie Otterson |
sotterson@prla.orgACCOUNTING MANAGER
Paula Judd |
pjudd@prla.orgPROFESSIONAL SERVICES PROVIDED BY
GENERAL COUNSEL
Shumaker Williams, P.C.
Keith Clark
GOVERNMENT AFFAIRS
Pugliese Associates, Harrisburg
Lou Biacchi
Frank DiCicco Associates, Philadelphia
Andrew Zalenski
ACCOUNTANT AND INDEPENDENT AUDITORS
Brown, Schultz, Sheridan & Fritz
John Bonawitz, CPA
INVESTMENT ADVISORS
Conrad Siegel
Tara Mashack-Behney
Pennsylvania Restaurant & Lodging Matters
is a publication of the
PENNSYLVANIA RESTAURANT &
LODGING ASSOCIATION
100 State Street, Harrisburg, PA 17101
800-345-5353 |
www.prla.org|
info@prla.orgStephanie Pendell,
Designer
stephanie@llmpubs.comFor Advertising Information:
Taylor Searle,
Account Executive
503-445-2244 |
taylor@llmpubs.comCreative Design
LLM Publications
INSIDE
THIS ISSUE
4 Industry Outlook 6 Chairman’s Message 8 COVER STORY Solving the Staffing Puzzle 14 Legislator Spotlight 15 Add a Kaleidoscope Sparkle 16 The New Face of Today’s Hourly Worker 18 Legislative Corner 20 How to Add Homegrown Talent to Your Workforce Strategy 22 Education & Training 24 Legal Docket 26 Member Milestones 30 Welcome New MembersStaffing
Puzzle
p 8