NMDA Registration Kit 2020

17 May 28–30, 2020 2020 Fiesta NMDA Register online at www.nmdental.org New Mexico Dental Association designates this activity for the continuing education credit(s) noted. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp. Please be advised about the potential risks of using limited knowledge when incorporating techniques and procedures into your practices, especially when the course has not provided a clinical experience in the technique or procedure to ensure that participants have attained competence.  Ticketed Event    Special Event    Lectures Friday, May 29 Gordon Christensen, Cont. PRESENTATION Your Personal Questions Answered by Gordon Christensen Sponsored by Benco 4–7pm, Friday 5/29 TYPE: LECTURE   CEU: 3 COURSE DESCRIPTION This type of program has been extremely well received in many major dental meetings because it includes only the most important questions and answers of any specific time. Participants enter the room and write questions they want to have answered. The written questions are given to Gordon, sorted into cat- egories, and answered by the experts. At least 50 highly pertinent questions will be answered during the program. OBJECTIVES • Identify the most important questions challenging dentists • Implement the answers to the questions into your practice Laci Phillips Laci discovered at an early age her true passion for speaking and entertaining audiences. As a founding partner at Practice Dynamics she combines her knowledge of dentistry with her passion for teams to deliver customized coaching, workshops, and speaking events throughout the country. Laci began her road to coaching as a chairside assistant while going to college to pursue a dream of one day having her own talk show.While working her way to the business side of dentistry, she was fortunate to learn from top industry professionals. The experience gained on this journey gives her unique insight into the technology and business side of dentistry. The excitement of working in high tech offices, as well as, high-end cosmetic practices has instilled in her the passion and the knowledge to coach dental teams on their road to excellence. Balancing coaching dental teams with her speaking career is a dream come true. Each time she takes the stage, her passion for dentistry and the dental team comes to life in her words and the lessons she teaches. PRESENTATION Communication, Coding, & Collections 1–4pm, Friday 5/29 TYPE: LECTURE   CEU: 3 COURSE DESCRIPTION When the first question a patient asks is “How much will my insurance pay?” our daily lives begin to revolve around insurance. Learn to step out of that mind set and step into customer service, quality health care, and ultimately a profit- able practice. Discover how excellent communication proper coding and above average collections can impact your practice’s efficiency and financial health. Walk out of this high energy course feeling energized with the realization the revolution has just changed. OBJECTIVES • Learn new communication techniques to ensure more effective insurance cooperation • Embrace new coding and collections efficiencies • Discover the difference between a patient focused office and an insurance driven practice Gordon Christensen Gordon J. Christensen is Founder and CEO of Practical Clinical Courses (PCC) and Co-Founder and CEO for Clini- cians Report Foundation (CR) and a practicing prosth- odontst in Provo, Utah. PCC is an international continuing education organization that provides courses and videos for all dental professionals. CR offers unbiased research on thousands of dental products. Dr. Christensen has presented over 45,000 hours of continuing education throughout the world and has published many articles and books. Gordon and Dr. Rella Christensen are co-founders of the non-profit Gordon J. Christensen Clinicians Report (previously CRA), which Rella directed for many years. Since 1976, they have conducted research in all areas of dentistry and published the findings to the profession in the well-known CRA Newsletter now called Clinicians Report. Gordon’s degrees include: DDS, University of Southern California; MSD, Univer- sity of Washington; PhD, University of Denver; an Honorary Doctor of Science from Utah State University, and an Honorary Doctor of Dental Education and Research from Utah Valley University. Early in his career, Gordon helped initi- ate the University of Kentucky and University of Colorado Dental Schools and taught at the University of Washington. Gordon is a practicing prosthodontist in Provo, Utah. Gordon and Rella’s sons are both dentists. William is a prosth- odontist, and Michael is a general dentist. Their daughter, Carlene, is a teacher. PRESENTATION The Christensen Bottom Line Sponsored by Benco 1–4pm, Friday 5/29 TYPE: LECTURE   CEU: 3 COURSE DESCRIPTION This fast moving “bottom line” course includes the areas of dentistry with the most activity and change in any given year. It is easily understood and has numerous summaries that help attendees to interpret the ongoing advance- ments in the profession. The course encourages audience participation, ques- tions and answers, and is presented in an enjoyable and humorous manner. OBJECTIVES • List the most important and useful new techniques presented in this course • List the most important and useful materials discussed in this course • List the most important and useful new concepts discussed in this course • Implement those aspects of the course most applicable to your practice

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