HCAOA Preview Program 2020

Rediscover the Magic of Home Care 2020 HCAOA Annual Leadership Conference 9 Wage and Hour Pitfalls Angelo Spinola, Shareholder & William Vail, Special Counsel Littler Mendelson, P.C. Industry experts Angelo Spinola and William Vail will highlight the most common pitfalls in the wage and hour world. They will take a deep dive into on-call practices and ways to simplify the stress and ensure you are paying employees properly, while maximizing employee output. Spinola and Vail will also discuss proper structuring of live-in pay practices, and latest developments concerning litigation trends within home care. Improve Quality by Managing On-Call Internally Geraldine Fioriglio, Registered Nurse/President/Owner Family Caregivers Network Participants will learn how to hire and staff their own on-call program effectively without using current scheduling staff or administrative staff. Learn how to manage your on-call system completely in-house with two separate on-call employees who cover after hour calls from 4pm to 8am, seven days a week. Additional on-call weekend “runners” meet the demands of last minute employee call offs so you never have to cancel another visit. With this program you will never miss a new client inquiry, decrease the stress of your scheduling office, and increase consumer trust by speaking directly to your company’s employees not an outside phone service. Sessions