CHLA January February 2019

www.calodging.com January/February 2019 13 housekeeping throws away ¼ full rolls of toilet paper and partially consumed toiletry bottles. The Green Team met with the housekeeping team and came up with a way to collect these wholly usable products to be donated to the Midnight Mission. So far in 2018, we have donated 3,675 lbs. of toiletries and toilet paper—that is 1.84 tons diverted from the landfill to those in need! IN WHAT WAYS HAVE TERRANEA’S SUSTAINABLE PRACTICES BENEFITED YOUR PROPERTY? Terranea’s commitment to conservation and sustainability has also shaped programming at the resort, offering guests a number of events and activities highlighting sustainability practices, including annual Earth Day and World Oceans Day celebrations, among other unique offerings. Terranea encourages guests and its associates to explore its unique ecology and embrace environmentally friendly practices through a variety of conservation programs and educational activities. With 75 acres of natural landscape surrounding the resort, it is easy to witness the local fauna at Terranea. The resort offers many opportunities to view a range of wildlife in their natural habitats, and encourage positive interactions with the surrounding environment. Guests can enjoy sights of everything from whale migrations to spotting the endangered El Segundo Blue Butterfly. Naturalist-led tours guide visitors along the resort’s extensive walking, hiking, and bird watching footpaths along the scenic Discovery Trail, part of the Palos Verdes Peninsula trail system. The tours help further the awareness of the land’s ecology, educating guests on the resort's coastal flora and fauna, such as the California crabapple, a rare species that grows only on the Peninsula and Catalina Island. Terranea is also proud of its Farm-to- Terranea culinary philosophy that focuses on utilizing local and sustainable ingredients. Terranea's bountiful land boasts herb and vegetable gardens, lemon groves, bee hives, a chicken coop, a Sea Salt Conservatory and more. Additionally, the resort’s innovative Experience Center lets guests discover and explore Terranea’s rich terrain with miles of scenic coastal trails, secluded beach cove and ocean environment. Fun, enriching programs and activities such as habitat photography, falconry, archery, kayaking, and paddle boarding also abound. HAVE YOU RECEIVED ANY FEEDBACK FROM GUESTS OR EMPLOYEES REGARDING TERRANEA’S “GREEN” PROGRAMS? “While reading the January/February edition of California Lodging News, I came upon the CHLA Stars of the Industry Awards and was delighted to see that Ms. Lauren Bergloff was recognized for her sustainability efforts and contributions on behalf of your beautiful resort. Thanks to her and others like her, we hope to continue to see positive changes in our industry surrounding sustainability.” —Larry Eells, the Hyatt “Thank you so much for leading a most informative and fun walk around Terranea on Monday. I love when I have a good time and learn all at once! Your passion for what you do is infectious. You have the dream job! Thanks again for your hospitality.” —Paula Hogan, guest “We dined at Nelson's Restaurant today. Thank you, thank you, thank you for using straws sparingly! And thank you, thank you, thank you for when a straw is requested, using paper straws! I will be back to Nelson's, because I was actually uplifted during my dining experience due to your extra effort and care for the environment.” —Sara McKwon, guest “We wanted to send our most heartfelt thank you for hosting us to what was an incredibly successful Kindness Ambassador event! We have so much gratitude for all of you and treasured our time shared together. It was heaven to spend time there and to see so many whales, dolphins and bunnies in one magical day. We were so impressed by all of your wonderful sustainability initiatives in place— thank you for sharing them with us! Also, a huge congrats on your NatGeo story!! Wow— such excellent news! I loved seeing the pasta straws throughout the property. Terranea is truly leading the way for innovative initiatives towards sustainability. We loved being able to see some of your initiatives first hand and look forward to helping your share your many stories. As the posts (social media/blog/press) roll out from our ambassadors, we will collect everything and present a recap to you as a way to measure our metrics. I can’t express my gratefulness enough, thank you again.” —Jessica Blotter, CEO Kind Traveler continues   Sea lion release with Marine Mammal Care Center