CH&LA Lodging News Sept/Oct 2018

20 CALIFORNIA LODGING NEWS www.calodging.com   continued company RF Technologies React Mobile, Inc. manufacturer PinPoint React Mobile, Inc. product name Help Alert Sidekick staff alarm types We have personal Pendants (fobs) which can be affixed to via belt clip, lanyard, master key ring or pocket. Bluetooth Panic button, LTE Panic Button, Wearable (BLE), Voice-alerts (via the Amazon Echo), Phone based alerts (via apps); wristband, lanyard and belt clips water resistant Yes Yes rechargeable No The Sidekick panic buttons have a replaceable battery. We offer rechargeable wearables. battery life 3–5 years 6–8 months replacement battery included Battery replacement is a customer option It is our standard operating procedure to replace all panic/safety button batteries upon installation. communication type Wi-Fi We use multiple modes of communication including Wi-Fi, LTE/Cellular, Bluetooth, vBLE. approximate wi - fi data consumption The devices are dormant for the most. They ping for connectivity a few times per hour but only send data packets 1x per hour for beacons and 1x every 8 hours for pendants. This packet is a small health check with their location, time and battery life. When activated the system sends updates every 10 seconds of location information and returns to dormant when cleared. N/A static ip address requirements We require a static IP address for the server and one for the monitoring station. The rest of the devices pull and IP address from a DHCP pool. N/A location technology type Radio Frequency Identification and Real-time locating. We specialize in geo-location technology. We use multiple data points and technologies to pinpoint the location of our users in distress including real-time GPS, Bluetooth beacon technology, service optimization platforms, Wi-Fi access points and other technology to accurately locate our users inside of buildings. functional during wi - fi network outage No Yes, if you have another form of backhaul such as LTE/cellular. For example, our standalone LTE panic buttons work completely independently of a Wi-Fi network. available mobile communication Mobile App, SMS, Email, Digital Signage, and voice messaging We use multiple modes of communication including SMS, email and we have standalone LTE devices. maximum number of devices capable of receiving a duress alert per incident Limitless, but is dependent on the size of the server ecosystem No limit unique features Custom text messaging, video integration, 911 dial-out service and visual/audible cues We specialize in indoor GPS location-based services, which means that we offer our customers the most efficient way to locate their employees inside of large, multi-story buildings. React Mobile is a flexible and open platform that can fit the needs of hotels large and small. We are the only employee safety platform that supports multiple hospitality location technologies. This means no matter what a customer already has at their property, we can likely use their existing infrastructure to help protect their employees. training On-site On-site installation and training process Installation is generally a 3–5-day on-site work effort; training is a single day. Post-sale, we have one of our Customer Success Managers reach out with our Installation Team Leads to the hotel property to begin the installation process. We ship any hardware to the property and confirm installation specifications. Our team then covers the React Deployment Guide, best practices and times for installation. We establish the war room (back end Wi-Fi in secured room with power) and beacon placement with staff (during walkthrough, if possible). Then we configure the beacon with the hotel information and test the placement for accuracy. We perform software configuration with smart devices and train key staff on the use of Sidekicks with smart devices. contact To learn more about RF Technologies, visit www.rft.com . To learn more about React Mobile, visit www.reactmobile.com .