WIL: Conflict Resolution: Let’s Clear the Air! Wednesday, May 6, 2015, 10:00–11:00am Member: Free | Non-member: $99 As much as 60 percent of your time as a manager or supervisor can be spent dealing with conflict... or the consequences of avoiding it or addressing it ineffectively. Conflict is going to happen, even in the best of organizations or relationships. How well are you prepared to deal with it? you can improve your conflict resolution skills by applying the simple, yet effective, techniques and methods presented in this session. This Women in Lodging webinar (WIL) will be presented by Quality Management Services and is sponsored by Terranea Resort. Go to www.calodging.com/events to learn more and register. SPRInG 2015 California Hotel & Lodging Association 29 May 6, 2015 Current Developments in Hotel Franchise Agreements Thursday, June 25, 2015, 10:00–11:00am Member: Free | Non-member: $99 This webinar will focus on some of the key issues in the latest versions of the major franchisors’ license agreements, including: areas of protection; cyber-attacks and indemnification; liquidated damages; implied covenant of good faith and fair dealing; permitted transfers; and issues involving new build provisions. Go to www.calodging.com/events to learn more and register. June 25, 2015 Bed Bugs: What Can you Do About Them? Tuesday, July 14, 2015, 10:00–11:00am Member: Free | Non-member: $99 Join CH&LA and Clark Pest Control for a webinar about bed bugs and what you can do about them. This webinar will cover the realities of bed bugs including inspection, treatment, and monitoring options. We will also discuss some of the implications of this pest and how you can deal with them. Go to www.calodging.com/events to learn more and register. July 14, 2015 Bed Bugs: What Can you Do About Them? Tuesday, June 2, 2015, 10:00–11:00am Member: Free | Non-member: $99 This presentation will address the changing culture of tipping at various restaurants in San Francisco and other cities. California is the only state without a tip credit, and perhaps it is no coincidence that the timing of this change is occurring on the announcement that San Francisco plans to raise its current minimum wage of $10.74 to $15 by 2018, the second highest minimum wage increase in the nation (next to Seattle). Some restaurant owners are unhappy about the prospective change because an increase in wages will impact profitability. one thing that remains to be seen is whether San Francisco patrons will prefer service charges or higher meal prices in lieu of tipping. only time will tell. Go to www.calodging.com/events to learn more and register. June 2, 2015 Upcoming WEBINARS
CHLA lodging News Spring 2015
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